From AML’s experience working on various lean and continuous improvement projects across different industries, we have witnessed the importance of applying Lean manufacturing principles to efficiently and seamlessly incorporate robotics into manufacturing businesses. Below is a brief success lesson that we believe companies must consider into their robotics technology selection and implementation.
In the simplest term, customer satisfaction comes down to three main objectives. These are Quality, Cost, and Delivery. Lean is about providing the customer with the right product built to the customer's requirements. For achieving such a goal by using robotics technology, you need to look at your internal process first (i.e., internal customers).
Looking at your internal manufacturing processes, the product is whatever the robotic technology is delivering to the next station in the manufacturing process. For example, your robot’s station (customer) might be the dispatching department, which values receiving correct quantity and non-defective items.
It is important the next customer receive the right parts, in the right place, at the right time and serviceable to do its job. This customer defines value as receiving the right parts, with the right presentation, at the right time, so it can in turn create value.
Therefore, in your robotics technology selection, you should start by answering this question: what is the value that the robot should be creating for the next station in your business operations?
This puts the emphasis on delivering a reliable, fit for purpose robotic technology the first time! If you are unsure of where to start your operations automation journey, contact the technology logistics professionals on (03) 8687 2174 or book an appointment at https://bit.ly/2UMJZ72